-
Annotated Canada Pension Plan and Old Age Security Act, 8th Edition, 2009
The essential publication for anyone dealing with CPP or OAS issues.
The Annotated Canada Pension Plan and Old Age Security Act is the first in-depth treatment of these two important statutes, as they have been interpreted by the case law. The authors review the legislation, regulations and decisions of the courts, the Pension Appeals Board and the Review Tribunal, providing exclusive insights into the law and the different ways in which it can be applied. The 2009 edition updates the legislation and digests of decisions issued by the Supreme Court of Canada, Federal Court, Pension Appeals Board and the Review Tribunal over the last year. All pending legislation will be incorporated into the Acts.
Highlights of new information in the 8th Edition:
-
Coming into force of amendments reducing the contributory requirements for disability benefits for contributors with at least 25 years of contributions
-
Streamlining of standard of review rules by Supreme Court of Canada
-
Ground-breaking new Federal Court of Appeal decisions on issues such as:
- capacity to apply for benefits
- right of Government to be heard on a motion to rescind a final and binding decision
- admissibility of new medical evidence
If you would like more details about this product, or would like to order a copy online, please click here.
-
Annotated Canada Pension Plan and Old Age Security Act, 9th Edition, 2010
The essential publication for anyone dealing with CPP or OAS issues.
Dealing with CPP or OAS questions and concerns can be difficult because of the procedural, evidentiary and substantive issues that inevitably arise. But, when you have your copy of the Annotated Canada Pension Plan and Old Age Security Act, 10th Edition, 2011 handy, dealing with these issues becomes much faster and easier.
The section-by-section annotations provide you with expert commentary, opinions and explanations of the legislative provisions, regulations and court decisions concerning CPP and OAS issues. It also covers pending legislation and new cases, plus the decisions of the Pension Appeals Board and the Review Tribunal.
The Honourable Gordon Killeen, Q.C., of the Ontario Superior Court of Justice, is an active member of the Pension Appeal Board. His conference lectures in recent years have been influential in the evolution of CPP disability law.
Andrew James is a legal writer. He is the co-author of Ontario Superior Court Practice (with Mr. Justice Todd Archibald, The Honorable Gordon Killeen, Q.C. and James Morton), and Ontario Family Law Practice (with Justice Craig Perkins and Esther Lenkinski).
If you would like more details about this product, or would like to order a copy online, please click here.
-
APA Basic Guide to Payroll
Essential payroll guidance presented in an easy access format. How do you stay in compliance and avoid penalties? The 2009 American Payroll Association Basic Guide to Payroll delivers plain-English explanations of payroll laws and regulations, and pronouncements from the IRS, Department of Homeland Security, SSA, DOL and more. Don't search through multiple sources and miss important information. The guide warns you of every penalty threat and our employee or independent contractor checklist helps you make the correct determination. The guide also includes examples and worksheets, walks you through hard-to-follow procedures and reproduces key IRS forms with line-by-line explanations. The 2009 edition has been updated to include payroll ramifications of the American Recovery and Reinvestment Act of 2009, Form 941-X (the finalized version) and a line-by-line explanation of the new FMLA regulations, examples of qualifying exigency, new Form I-9, along with a revised list of acceptable documents. Table of contents: Chapter 1 Introduction to Payroll Chapter 2 What's New in Payroll For 2009 Chapter 3 How to Save Time and Trouble Filing the 2008 Form W-2 Chapter 4 How to Manage Payroll and HR Data Chapter 5 Withholding Taxes From Gross Pay Chapter 6 Nontax Deductions From Gross Pay Chapter 7 How to Pay Employees Chapter 8 FICA and Income Tax Deposits and Returns Chapter 9 Federal and State Unemployment Taxes Chapter 10 Payroll Advantages - and Pitfalls - of Hiring Workers Who Are Not Your Employees Chapter 11 How to Comply with Federal and State Wage-Hour Laws Chapter 12 Payroll Technology Chapter 13 Payroll Accounting Appendix A Fingertip Guide to Benefits Appendix B Directory of State and Federal Agencies Appendix C 2009 Federal Payroll Tax Calendar Appendix D The 2009 Federal Per Diem Rates Appendix E Employer's Tax Guides If you would like more details about this product, or would like to order a copy online, please click here.
-
Archived Webinar - Advanced HR Strategy

"The instructor was very thorough and knowledgeable about this HR topic. The information presented in this webinair will be a very effective tool in enchancing HR strategies for any size company in any type of industry."
- Melanie Dillon, Webinar Participant
Webinar information current as of June 3, 2010
Leverage your existing knowledge in the area of HR Strategy and join us as we take you a step further by exploring some of the complex issues around the strategic alignment of your organization's goals and HR processes. Recognize the steps needed to transform HR from a 'business partner' to a 'business leader' by maximizing HR's contribution to organizational strategy and success.
Key Learning Objectives:
- move past the basics and identify the factors that contribute to the strategic alignment of an organization's goals and HR decision making
- understand how to conceptualize a desired Strategic HR end state
- recognize the importance of linking HR Planning to competitive advantage
- create and implement an effective HR Strategy within your organization
- understand the importance of a leadership role for HR
Bonus: A copy of the supporting paper and a complete Question and Answer document prepared by the speaker will be provided in this archived webinar.
Speaker
Timothy R. McConnell, B.A, M.P.A., SPHR, CMC
Tim McConnell is Managing Partner and a Senior HR Strategist with McConnell HR Consulting Inc. in Ottawa. He has over 25 years experience in Human Resources management, both as a Director of HR and as a senior HR consultant. Tim provides strategic HR, Compensation and OD guidance to senior executives and clients in the public, private and not-for-profit sectors.
He was an adjunct professor in the Advanced Program in HR Management at the Rotman School of Management, University of Toronto from 2002 to 2007 and currently teaches in the same program at the Telfer School of Management, University of Ottawa. He is also a former Sessional Lecturer at Carleton University, teaching HR Management in the graduate School of Public Administration. Tim holds a B.A. in Political Science/Economics from McGill University, and a Masters degree in Public Administratio If you would like more details about this product, or would like to order a copy online, please click here.
-
Archived Webinar - Change Management

Webinar information current as of October 7, 2010
Bonus Material: A copy of the supporting paper and a complete Question and Answer document prepared by the speaker will be provided in this archived webinar.
In an increasingly fast paced business environment, change is inevitable. The ability of an organization to adapt to and manage change are critical factors in their capacity to succeed long term. Effective organizational planning, communication and employee involvement are all important elements of change management that HR professionals must be aware of as they develop workforce strategies and proactively plan for the future. Join us for a closer look at best practices in change management and learn how to more effectively manage employees through periods of change and uncertainty.
Key Learning Objectives:
- Gain a comprehensive scope of change management issues and the necessity for change management strategies
- Learn about developing the change management narrative and adapt the organization to the necessity for change
- Examine best practices and methodologies that work
- Learn how to build trust, get stakeholders input, buy-in and keep it
- Discover the positives of investing in change management processes; a sound organizational strategy
- Learn about building a change management culture which fosters collaboration and a climate of innovation and creativity
- Look at change management gone wrong – what not to do
- Learn about managing metrics and expectations effectively as well as setting accountability standards for the measurement of change
Speaker
Jim McKibbin
Jim McKibbin is a management communications consultant who works with organizations to improve supervisory and peer relationships by training work leaders how to present value. As senior consultant with Brown Consulting Group in Toronto he also handles most of the firm’s executive search assignments. Jim provides consulting, facilitation, training and management services to clients as well as management coaching.
He also delivers a number of specialized seminars in leadership, communications, negotiations, sales, and conflict resolution techniques. His understanding of organizational culture, in both union and non-union environments, is invaluabl If you would like more details about this product, or would like to order a copy online, please click here.
-
Archived Webinar - Employee Retention Strategies in a Recovering Economy
"I found this webinar to be very informative and provided many specific examples and recommended actions for anyone to be able relate to our own workplaces and create actions for. I would highly recommend taking the time to participate in this webinar as it was time well spent!"
- Jamie Grimoldby, Human Resources Manager
"This session was very well structured, covers a wide range of topics related to employee retention strategies. It is recommended for everyone, not only the HR professionals."
- Grozdenka Stantcheva, HR Generalist
Webinar information current as of May 4, 2010
With reports of an improved economic climate on the horizon, organizations must start preparing for the changing job market. Employees who were forced to maintain or take lesser positions will start to explore the market looking for increased benefits, flexibility and compensation. Now is the time to re-evaluate your organization's retention strategy in order to remain a competitive leader in your field. Join us as we explore strategies for retaining top performers within your organization.
Bonus - The following materials will be provided in this archived webinar:
- An article and handout on "10 Truths Your Employees Aren't Telling You: How Recognition Issues Are Costing You Turnover"
- Supporting paper
- Question and Answer (Q&A) document
Key Learning Objectives:
- three simple questions that will help boost retention potential
- a retention check for identifying your retention challenges and what can be done about them
- ten truths to keeping top talent (from recruiting to recognition)
- recognition strategies that don't cost and actually work
- retention tools for leading staff in a way that makes them want to stay
- knowledge of best practices for a recovering economy
Speaker:
Pauline FIf you would like more details about this product, or would like to order a copy online, please click here.
-
Archived Webinar - Employer Branding for Tomorrow's Workplace
"I enjoyed the webinar as it had very useful and relevant data that can be applied to the workforce."
- Lynia Vincent, Human Resources Manager
"We are a health care company facing competition for highly qualified clinical employees in a labour market shortage. This webinar provided practical steps to identify and better communicate our unique employee value proposition. These steps are not only creating increased current employee engagement but will be key to our future growth."
- Diane Leaker, Director Quality & Organizational Development
Webinar information current as of June 11, 2009
There is compelling evidence that suggests that a strong workplace brand is associated with high levels of employee engagement, improved customer satisfaction which translates into better financial results. This archived webinar will identify what you can do today to engage and retain top level talent and develop and implement effective recruitment marketing strategies. You will be provided with techniques and tools to strengthen and manage your employer brand in order to retain and attract the right people to your organization. Emphasis will also be placed on communicating your employer brand across the generations.
Learn how to:
- Understand the benefits of developing a strong employer brands
- Get the tools you need to stand out as a leading employer
- Position your brand to become an employer of choice
- Use your reinforced brand to retain your top level talent and to streamline recruitment to attract the ‘right’ people
- Best practice tips to align employees with the organizational goals supported by your brand
Speaker
Linda F. Love Linda Love is Senior Director, Human Resources at The Insurance Institute. Her career includes 20 years of Human Resources experience in various industries including insurance (P&C and Life), pharmaceutical, service, hospital and not-for-profit. She is currently a part-time faculty member at York University who teaches 2nd and 3rd year human re If you would like more details about this product, or would like to order a copy online, please click here.
-
Archived Webinar - How to Become an Effective Problem Solver
"Today's session was extremely informative and useful in the workplace."
- Kate Boyd, Webinar Participant
"Today's session was great! I've read Mr. Hurson's book, Think Better, and this session provided a very helpful overview of how to put his methodolgy on problem solving into practice!"
- Janice Parker, Webinar Participant
Webinar information current as of June 18, 2009
In a difficult economic climate when organizations are forced to make the most of limited resources, innovative and productive thinking become important elements of a company’s success. The individual nature of each problem makes it a challenge to re-create a decision making process that has proven successful. There are, however, important strategic elements that cannot be overlooked when approaching a problem. This archived webinar will introduce you to a less subjective approach to problem solving that creates a solid framework for the execution of consistently sound business solutions.
Learn how to:
- Understand a valuable approach to accurately defining and assessing the right problem to be solved
- Use an effective balance of creative and critical thinking skills in generating meaningful ideas
- Use the necessary tools needed to establish useful decision making criteria for any problem
- Understand the importance of considering all possible solutions and avoiding binary thinking patterns
- Be able to determine which ideas or courses of action should be considered for implementation, while remaining mindful of important resource requirements
Speaker
Tim Hurson Author of “Think Better” (Mcgraw Hill, NY), named one of the Ten Best Business Books of 2008 by the Globe & Mail; Tim Hurson is an international pioneer in developing and presenting the principles of productive thinking. He has worked, lectured, and coached clients in 29 countries on six continents. He has spent over 30 years transforming products, workplaces and marketing programs. Now he helps to transform minds and companie If you would like more details about this product, or would like to order a copy online, please click here.
-
Archived Webinar - Implementing Best Practices in Human Resources Management
"Mike and Alex did a fantastic job of presenting the information, it was extremely informative, well planned and easy to navigate through! Very satisfied"
- Cheryl Petruk, HR Officer
Bonus: A copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speakers will be provided in this archived webinar.
Webinar information current as of November 10, 2009
A discussion of best practices in human resources based upon leading research and the client-focused consulting experience of our session leaders. The program will focus on three best practice areas:
- Employee Engagement
- Change Management
- The competencies HR professionals need to lead the evolution of HR in their organization
Key Learning Objectives:
- Identify and discuss 8 key drivers of employee engagement
- Develop employee engagement ideas, strategies and plans
- Develop and execute highly effective change management plans
- Explain the role of HR professionals in achieving organizational balance and optimization through implementation of best practice policies and programs
- Identify and discuss the competencies and skill sets required of HR professionals to develop aligned HR strategies and influence senior management
Speakers
Michael Bennett, CHRP Michael has almost 20 years Human Resources experience as a Leader, Generalist and Specialist and is a co-founder and Managing Director of ENGAGE Human Resources Solutions Inc. and EHRSearch. His experience prior to forming ENGAGE and EHRSearch spanned Financial Services, Manufacturing, Industrial Sales, Distribution and Executive Search.
He has worked with all levels of management and employees during his professional career and has developed an enviable reputation as a Business Partner in identifying and implementing innovative and successful human resources strategies, solutions and programs.
At ENGAGE, Michael has led projects in organizational design, change management, compensation, recruitment, employee feedback, reward & recognition and policy & If you would like more details about this product, or would like to order a copy online, please click here.
-
Archived Webinar - Leadership
 "Brad McRae's use of stories to teach provided a real connection to the material provided." - Bernadette Welham, Director Human Resource Services Webinar information current as of October 22, 2009 What does it take to foster a culture of leadership? During this archived webinar Dr. Brad McRae, CSP will give you the tools you need to implement a strategic plan that encourages the growth and development of effective leaders. You will compare the traits of Managers vs. Leaders as well as the actions, skills and strategies that HR professionals need to foster within their organizations to optimize leadership. Key Learning Objectives: - Use the Leadership/Management Grid to maximise both the leadership and management potential within your organization
- Apply effective leadership strategies with examples from contemporary Canadian leaders
- Understand how Master Leaders motivate themselves and their organization to levels beyond their highest expectations by developing ‘Tipping Point’ Goals
- Get the tools you need to create a culture of Leadership Excellence
Bonus: A copy of the supporting paper prepared by Dr. Brad McRae along with the Leadership/Management Evaluation Form™ will be provided in this archived webinar. Speaker Dr. Brad McRae Dr. Brad McRae, CSP is Director of the Atlantic Leadership Development Institute and the author of The Seven Strategies of Master Leaders: Featuring Key Insights from 32 of Canada’s Top Leaders. Brad is also a graduate of Harvard Business School’s Leadership Best Practices Program. Brad has written seven other books including The Seven Strategies of Master Negotiators and The Seven Strategies of Master Presenters. He has presented in Canada and the US as well as in Australia, the Caribbean, Mexico, Africa and the UK. Brad is also the publisher and editor of The Atlantic Leadership Development Newsletter. Format The following is required to access the archived webinar: - Flash Player installed in your computer
- an Internet connection
- a sound card
This archived webinar will include:
-
Archived Webinar - Master Negotiation Skills
"Very interesting - negotiating skills is something I never really learned about before, and it is nice to now have a sense that I can improve my skills."
- Stacy Beaven, Webinar Participant
"If the quality of one's communications are a main determinant of the quality of one's life, this webinar on negotiation is a must."
- Paul Stratford, Webinar Participant
Webinar information current as of October 15, 2009
Studies have shown that today’s professionals spend up to twenty-five percent of their time negotiating and resolving conflicts. Therefore, the success of these professionals and the success of their organizations rest heavily on developing effective negotiating skills. It's a whole new ball game today, as the old rules regarding negotiating have changed substantially since the world went into a global recession. Those who wait for an economic recovery will have lost out on significant opportunity. Learn to be proactive by better understanding the challenges that face us and how to deal with them effectively. Join speaker Brad McRae and enhance your negotiation skills from competency to mastery.
During this webinar you will:
- Learn how to negotiate with increased confidence and professionalism
- Come to the table incredibly well prepared
- Understand where your negotiation style works for you and where it works against you
- Learn why negotiating during a recession is more difficult and how to find the hidden opportunities therein
- Learn how to carry out the negotiation process with the *Master Negotiator’s Preparation Form
Bonus: A copy of the supporting paper prepared by Dr. Brad McRae along with the Master Negotiator's Preparation Form™ will be provided with this archived webinar.
Speaker
Dr. Brad McRae Dr. Brad McRae, CSP is Director of the Atlantic Leadership Development Institute and the author of Negotiating and Influencing Skills: The Art of Creating and Claiming ValueIf you would like more details about this product, or would like to order a copy online, please click here.
-
Archived Webinar - Quantifying HR
Webinar information current as of December 3, 2009
HR professionals are striving to become strategic partners; a key success factor is the ability to measure results. Join us as Kathline Holmes CHRP, walks you through best practice tools and techniques that are used to measure HR results. Guidance around HR Metrics, benchmarking and how to present these results successfully, in order to build buy in from the executive team, will also be covered.
Bonus: A copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speaker will be provided in this archived webinar.
Key Learning Objectives:
- Understand why you should care about HR Metrics
- Look at common mistakes around developing and implementing Metrics
- Recognize the different types of metrics
- Tips on selecting metrics
- Get the tools you need to create your own dashboard
- Effective ways to communicate your results
Speaker
Kathline Holmes, CHRP Kathline Holmes, President of Gailforce Resources is an engaging and dynamic speaker who has a passion for people and a talent for aligning people and processes to business goals. A Certified Human Resources Professional with HRM training from Cornell University, she serves on the BC Human Resources Management Association Advisory Council for the Southern Interior Region and contributes articles as an HR expert and mentor for HEART Business Journal for Women.
With almost two decades of experience in management, career counselling and workshop development and facilitation, Kathline combines her vast experience, knowledge and skills to offer services that assist businesses to create a workforce with the characteristics and qualities required to drive their desired outcomes. She takes pride in providing up to date information to meet the human resources needs faced by business today.
For more information, please visit http://www.gailforceresources.com
Format
The following is required to access the archived webinar:
- Flash Player installed in your computer
- an Internet connection
- a sound card
This archived webinar includes:
-
Archived Webinar - Resolving Employee Performance Issues

"Lauren Bernardi is an excellent speaker who presented a point of view that was believable with real life scenarios."
- Jane Lockinger, Webinar Participant
"The session was very informative. I was listening both as a supervisor and an employee. It reminded me that it is all about 'how' you relate to your employees or supervisor and that it is important to relate to them both negative and good things. We all like to hear we are doing a good job. I am grateful that I work in a place that does that."
- Kim Rumble, Webinar Participant
Bonus: An article on "Nine Steps to Effective Discipline", a copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speaker will be provided in this archived webinar.
Webinar information current as of November 19, 2009
To remain competitive in today’s economy, organizations must make the most effective use of limited resources. Doing so requires a well managed, performance driven workforce. Learn key strategies for driving your workforce towards successful job performance and in turn, improve your company’s future outlook.
Key Learning Objectives:
- Be aware of the impact of recessionary times on employee performance
- Recognize the difference between performance issues and disciplinary problems and why it matters
- Understand how to enhance employee performance by setting goals and expectations, and providing meaningful feedback and support
- Recognize the importance of effective disciplinary measures in maintaining efficient operations
- Be capable of handling problem employees: learn how to determine the cause and correct the problem through performance improvement plans, progressive discipline and other management tools
Speaker
Lauren Bernardi
Lauren has been practisin If you would like more details about this product, or would like to order a copy online, please click here.
-
Archived Webinar - Terminations
"Very informative, direct and relevant information provided."
- Nicole Tarkowski, HR Coordinator
"The session provides a comprehensive overview of the considerations, activities and processes required to effectively navigate the complex topic of terminations."
- Chris Perkins, Director Change Management
Webinar information current as of October 6, 2009
In an unstable economy, employers are faced with some tough decisions surrounding layoffs and employee terminations. During this webinar, Jamie Knight of Filion Wakely Thorup Angeletti LLP will give you the tools you need to successfully determine, administer, and oversee the temporary or permanent reduction of your work-force. Jamie will walk you through tips on how to effectively communicate to your staff, ways to manage rumours and response reactions and how to ensure that the ‘survivors’ remain engaged and motivated.
Key Learning Objectives:
- Improved decision-making about work-force reductions
- Understanding the importance of pre-determined policies and procedures for lay-offs and employment terminations
- The various types of work-force reductions and understanding the appropriate choice
- Legal and effective implementation of work-force reductions and follow-through
- Managing the fallout – the need for effective internal and external communication
- Recognizing the importance of keeping the remaining employees informed and engaged
Speaker
James G. Knight Jamie Knight, a partner at Filion Wakely Thorup Angeletti LLP, represents management in all areas of employment and labour relations law, with particular experience in guiding employers through all stages of the dismissal process, including trial and appeals if litigation ensures. Jamie is a teacher and trainer, and advocates sound human resources practices in both union and non-union workplaces. His clients are in industries as diverse as manufacturing, technology, financial services, entertainment and construction. Jamie is an experienced litigator, in If you would like more details about this product, or would like to order a copy online, please click here.
-
Archived Webinar - Top 10 Mistakes in HR Management
"An excellent information tool that helped to shed some light on a difficult subject in today's business environment for individuals who might not know where to start."
- Ryan Dejneha, Human Resources Administrator
"The information provided during the webinar was useful and I will be able to integrate some best practices into our current succession planning process."
- Tammy Stevenson, Human Resources Advisor
Webinar information current as of March 30, 2010
HR practices are always on the front line and mistakes can put your organization at risk, not to mention impact your bottom line and jeopardize your department's credibility. This archived webinar will look at the top ten mistakes in HR, providing you with the tools you need to recognize them in advance and implement the appropriate mitigation strategies.
Bonus: A copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speaker will be provided in this archived webinar.
Learn how to:
- Appreciate the importance of aligning and communicating individual and corporate goals
- Recognize the need for job descriptions and their usefulness in an integrated HR Strategy
- Appreciate the true consequences of retaining counterproductive employees
- Grasp the importance of employee recognition and the impact of neglecting to provide continual feedback
- Know why they need to define the "rules of engagement" for staff
- Learn how to deal with a management team that wants to cut your training budget
Speaker:
Timothy R. McConnell, B.A, M.P.A., SPHR, CMC Tim McConnell is Managing Partner and a Senior HR Strategist with McConnell HR Consulting Inc. in Ottawa. He has over 25 years experience in Human Resources management, both as a Director of HR and as a senior HR consultant. Tim provides strat If you would like more details about this product, or would like to order a copy online, please click here.
|